Payment policy

Payment Policy

Effective Date: September 28, 2026

At Eclectus Plus, we aim to make your shopping experience simple, secure, and convenient. This Payment Policy explains the payment methods and terms applicable to purchases made through our online store.

Accepted Payment Methods

We currently accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Other payment methods displayed at checkout

  • Shop Pay, Apple Pay, Google Pay, or other supported express payment options when available

All available payment methods will be shown during checkout.

Payment Authorization

When you place an order, your payment method may be authorized before the order is processed. Your payment will generally be charged when your order is confirmed and processed.

If your payment cannot be authorized or processed, your order may be delayed or cancelled. You will be notified if additional information or action is required.

Pricing & Currency

All prices displayed on our website are shown in USD (US Dollars) unless otherwise stated.

Prices may change at any time without prior notice. However, changes in pricing will not affect an order that has already been confirmed.

Payment Security

We use secure payment processing provided by trusted third-party payment providers. Eclectus Plus does not store your complete credit or debit card information on our servers.

For your protection, payment providers may perform security checks or request additional verification.

Order Cancellation & Refunds

If you need to cancel an order, please contact us as soon as possible. Cancellation requests are subject to our order processing status.

Approved refunds will be issued according to our Refund & Return Policy and will generally be returned to the original payment method.

Please note that processing times for refunds may vary depending on your bank or payment provider.

Failed or Declined Payments

If your payment is declined, please verify that:

  • Your payment information is correct.

  • Your card has not expired.

  • Sufficient funds or available credit are available.

  • Your billing information matches your payment method.

If the issue continues, please contact your bank, card issuer, or payment provider.

Fraud Prevention

Eclectus Plus reserves the right to review, hold, or cancel an order if we detect suspicious activity or believe the transaction may be unauthorized or fraudulent.

Additional verification may be requested before an order is processed.

Contact Us

If you have questions about payments, charges, refunds, or your order, please contact us through our Contact Us page.

Website: shop.eclectusplus.com

Email : support.eclectusplus@gmail.com

Store Phone : +1 682-337-9386